24×7 QuickBooks® Support cannot provide a refund for updates applied to the customer product (ie..QuickBooks® Version) by another company not affiliated with 24×7 QuickBooks® Support. (Companies not affiliated unless otherwise specified).
No Refunds for one time fixes, if issue has been resolved. If issue is not resolved, refunds will be subject to 24×7 QuickBooks® Support Management approval.
Full refunds will not be provided after Five (5) days of service completion. Customer may cancel service agreement and receive a prorated refund. 24×7 QuickBooks® Support may charge a one-time service charge for services provided (one time service charge amount depends on the service provided; min $99.00), upon cancellation of any service agreement. Any cancellations are subject to 24×7 QuickBooks® Support Terms and Conditions.
Service charges may be applicable and deducted from any refund.
Refunds will NOT BE provided for any software downloads or licensed software installations (ie. QuickBooks® installs).
Customer must test and sign off on all work completed. If issue is not resolved, at the time of service completion customer has the right to request a refund, or have the issue resolved. All refunds are at the discretion of 24×7 QuickBooks® Support management.
We will refund the credit card used during purchased/subscription. However, there may be any applicable charges such as Bank/Credit Card charges and administrative charges, which will be deducted from the refund amount. The refund process usually takes 7-10 business days to process.
For further information or questions please email us at: firstname.lastname@example.org.